Signature sweet box

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All our orders are made under special request. This is why we do not accept cancellations less than 2 weeks prior to your reservations, orders and/or events. Payments are non-refundable and non-transferable. If after making your reservation you need to cancel or change the date of your order, you must contact us as soon as possible by phone at 787.977.0777. If eligible, you will receive a credit that you can use on your next purchase in a physical or virtual store. The credit will be valid for 6 months from the date of cancellation. Changes to your order will be accepted between 7 and 14 days before the reserved date and will require our approval. Each order is unique and different so we must evaluate each customer individually. By order of the Health Department, any order shipped from our location cannot be accepted back for exchange or refund. Therefore, all grocery sales are final. Any product claim or if you are in any way dissatisfied with the quality of your order upon receipt must be notified immediately or in some cases within 24 hours of receipt of your order. Proof of purchase receipt, photos and in some cases the return of the product will be required so that it can be replaced. You can make your claim through our email (orders@gdcakes.com) or immediately at 787-977-0777. We are not responsible for mishandling of products. Our orders are for consumption the same day. If you need your order for another date, we encourage you to see our care instructions on our website or ask our work team how you should handle your product, they will gladly guide you.